Your Questions, Answered
Frequently asked questions
Can I upgrade or downgrade my plan at any time?
Yes! You can switch plans at any time from your account settings.
Do you offer discounts for annual subscriptions?
Yes, we offer two months free when you sign up for an annual plan.
What payment methods do you accept?
What types of assets can I track?
You can track IT equipment, vehicles, office furniture, machinery, medical devices, educational materials, and more.
How does asset tagging work?
Assets are tagged with barcodes, RFID, or QR codes, which can be scanned using a mobile app or handheld scanner to update asset information instantly.
Can I bulk upload my assets?
Yes! Our system allows you to import assets in bulk via CSV file uploads, making it easy to onboard large inventories.
Does the system support asset depreciation tracking?
Yes, we support automated depreciation tracking compliant with GRAP, IFRS, and GAAP accounting standards.
Can I set maintenance reminders for assets?
Yes! You can schedule automated maintenance alerts to ensure assets are serviced on time, preventing unexpected failures.
What happens when an asset reaches the end of its life cycle?
The system flags assets for retirement, resale, donation, or disposal and generates regulatory disposal reports.
Does the system provide audit trails?
Yes! Every change made to an asset record is logged in an audit trail, ensuring full transparency for compliance and security.
Can I assign assets to specific employees or departments?
Yes! You can assign assets to individual employees, teams, or departments and track who is responsible for each item.
Can I track asset movements between locations?
Yes! Our system logs every transfer of assets between different locations or branches to maintain an accurate asset register.